Savings Guarantee - Terms & Conditions
We're confident we can lower your business cell phone plan costs. If we don't, we'll pay a portion of your next bill. Here's exactly how it works.
How to qualify
To be eligible for the guarantee, you must complete all of the following:
- - Have a current telecom account with a minimum of 75 active phone lines
- - Sign our service agreement
- - Sign a Letter of Authorization (LOA) allowing us to review your account with your carrier
- - Upload a current, valid copy of your recent carrier bill (dated within the last 30–60 days) showing the qualifying line count
- - Submit under a business name that matches the business name on the uploaded invoice
If any of these are missing, including accounts below the 75-line minimum, or a business name that does not match the invoice, the guarantee doesn't apply.
What "lower your bill" means
Within 60 days of receiving your signed documents and a complete invoice, we'll audit your current business cell phone plan services and pursue available savings. We consider your bill "lowered" if we accomplish either of the following:
- - We reduce your existing carrier's recurring monthly rate below the verified baseline shown on the invoice you provide; or
- - We present a written offer from a competing carrier that matches your current line count but with lower recurring monthly charges than the baseline.
The guarantee is triggered only if we are unable to do either of the above. Presenting a qualifying lower offer satisfies the guarantee whether or not you choose to act on it.
Savings are measured against recurring service charges only and exclude taxes, government fees, regulatory surcharges, one-time charges, equipment costs, and usage-based overages, since we don't control those. Qualifying line count is determined by the lines shown on the bill you provide, and any competing offer must cover the same line count to qualify.
What you get if we can't
If we determine we can't lower your bill, we'll pay a portion of your next business cell phone bill in the form of a prepaid Visa gift card, up to a maximum of $100. This is a one-time payment, limited to one per client or account, and is issued after you submit your bill and sign the service agreement and LOA for verification.
The gift card is issued only to the business that qualified for the offer. The business name receiving payment must match the business name on the invoice originally submitted; we will not issue payment to a different name or entity.
Things that void the guarantee
The guarantee doesn't apply if:
- - The account is below the 75-line minimum
- - The business name submitted does not match the business name on the uploaded invoice
- - The invoice or account information provided is inaccurate or incomplete
- - You're already on a promotional, discounted, or below-market rate that can't be improved
- - You decline to implement the savings we identify
- - Your carrier contract terms prevent changes
- - You don't respond to requests needed to complete the audit
Verification
We reserve the right to verify all information before issuing any payment, and to decline a claim where information can't be confirmed.
Other
This offer can't be combined with any other guarantee or promotion. We may modify or discontinue this guarantee at any time, though changes won't affect clients already enrolled under prior terms. This guarantee is the complete and exclusive statement of our obligation regarding savings and replaces any other representation, written or verbal.
Tech Launch is a vendor-agnostic telecom advisory firm. We are not representatives of any carrier.